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Exam ISO-14001-Lead-Auditor Flashcards, Exam ISO-14001-Lead-Auditor Quick Prep

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PECB Certified EMS ISO 14001 Lead Auditor Exam Sample Questions (Q32-Q37):

NEW QUESTION # 32
Sparkle is an organisation that provides mobile car cleaning services at customers' premises. It has been certified to ISO 14001 for some time and has appointed a full-time Environmental Management System Manager. The audit plan during a surveillance audit includes continual improvement and the auditor asks to see the most recent management review meeting minutes.
The minutes indicate that the Environmental Management System Manager reported that the last review of the organisation's environmental legislation register was made three years ago instead of annually as planned in the Environmental Management System. At that time, he asked for finances to employ a legislation expert to update the register but was denied the request by top management on the basis that it was unlikely that many changes to legislation had occurred. No related improvement actions were documented in the minutes.
Based on the scenario, select the two options which best describe the evidence for raising such a non- conformity.

A. Evaluate whether the process for measuring environmental performance is effective.
B. The organisation failed to update its legislation register following the planned frequency of review.
C. Extend the audit plan to include the five shops.
D. Raise an opportunity for improvement (OI) to reduce damaging emissions.
E. Recommend that staff in the five shops should have medical check-ups due to air pollution.
F. Determine if the local authority has been informed that the organisation is exceeding VOC emissions.

Answer: B,D

NEW QUESTION # 33
An internal auditor of a manufacturer of aluminium products for the car industry asked to see the most recent management review minutes and found no reference to the completion of some of the current environmental objectives. He raised a nonconformity against section 9.3.c of ISO 14001 in Report IA202. The nonconformity (NC3) stated:
"Top management has not analysed why some of the environmental objectives have been met since the last management review." When discussing the finding with the Environmental Manager, the auditor was informed that planned actions taken to complete the current environmental objectives were specifically covered in the internal audit programme and did not need any further work done.
Select one of the options which would constitute an effective response by the Environmental Manager to the nonconformity.

A. Embark on a training programme for internal auditors on the setting and evaluation of environmental objectives.
B. Schedule additional internal audits in the internal audit programme for the next year, specifically to cover the completion of all environmental objectives.
C. Reject the non-conformity. Objectives do not have to be met within a year. Plans on how to achieve objectives are established and reviewed when conducting the internal audit programme.
D. Revise the incomplete environmental objectives to make them more achievable within 12 months.

Answer: B

NEW QUESTION # 34
Which two of the following options are an advantage of using a sampling plan for the audit?

A. Implements the audit plan efficiently
B. Reduces the audit duration
C. Overrules the auditor's instincts
D. Prevents conflict within the audit team
E. Gives confidence in the audit results
F. Use of the plan for consecutive audits

Answer: B,E

Explanation:
According to ISO 19011:2018 Clause 5.3.2 and Annex B (Audit Sampling):
Sampling allows auditors to:
Reduce audit time while still covering sufficient evidence (A),
Provide statistically valid assurance and confidence in the results (C).
Sampling does not replace auditor judgment (D), nor is it intended to prevent conflict (F) or be reused blindly for future audits (E).
Reference: ISO 19011:2018 Clause 5.3.2, Annex B.

NEW QUESTION # 35
An organisation has ISO 14001 EMS certification from a third-party certification body. Which one of the following represents an advantage of having accredited certification?

A. Recognition of the credibility of the certification process.
B. Clarity of the audit report.
C. An increase in the number of clients.
D. An increase in the marketing price of the organisation's products.

Answer: A

Explanation:
Accredited certification under ISO 14001 refers to certification that has been issued by a certification body that is itself accredited by a national accreditation body. This provides formal recognition that the certification body is competent to perform audits and issue certifications in accordance with ISO/IEC 17021 standards.
According to guidance in ISO 14001 Lead Auditor training materials and ISO/IEC 17021, one of the key benefits of accredited certification is:
"Recognition of the credibility, impartiality, and technical competence of the certification process and the certification body issuing the certificate." This recognition:
Increases stakeholder confidence (e.g., regulators, clients, the public), Supports market access and tender qualifications, Confirms that audits are performed in accordance with international best practices.
Option D correctly reflects the most strategic and system-level benefit of accredited certification.
The other options (A, B, and C) may result indirectly or are not directly linked to the purpose of accreditation.
Reference:
ISO/IEC 17021:2015 - Requirements for bodies providing audit and certification of management systems ISO 14001 Lead Auditor Course Guide - Module on Certification and Accreditation ISO 14001:2015 - Clause 3.1.1 & 3.1.2 (definition of EMS and system credibility)

NEW QUESTION # 36
Whistlekleen is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of Head Office and are sampling environmental performance measurement. You find that
80 per cent of failures to meet performance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeded regulations. The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
When reviewing the nonconformity report files, you find that the organisation is facing a legal dispute with the environmental authority over multiple breaches of environmental legislation.
Select the three best options for how this dispute should be handled by the organisation through its EMS.

A. Monitor VOC emissions to ensure compliance with legal requirements.
B. Advise the authority that timely corrective action will be taken.
C. Investigate changing the cleaning process to use chemicals with lower VOC content.
D. Conduct an internal enquiry to establish who is to blame.
E. Offer to compensate employees for possible health implications.
F. Give an explanation to the authority of what went wrong.
G. Advise the authority that the faulty equipment will be maintained more often.
H. Ask to settle the court case by negotiation with the authority.

Answer: A,B,C

NEW QUESTION # 37
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